Working with Bruce made life easy. My girlfriend and I came into the housing market quite hesitant.
We tried to maintain as informed and cautious as possible, having a friend who previously worked
in the industry made this easy. Our friend accompanied us to our first showings with Bruce.
We then went on three other separate showings with Bruce with three separate guests all with the
intent to get some kind of gauge of how our guests felt about the entire situation. I’m sure many
other realtors would have been quite frustrated due to the lack of trust and commitment we
presented towards the beginning of process, Bruce however was not. Bruce remained friendly
and professional throughout the entire process. In addition to Bruce’s well mannered nature he
was also quite tentative and responsive to the many many inquiries we had of him. In some
cases we would email him at 10 PM and have a reply marked 6AM the next morning. Let’s be
honest purchasing a house isn’t just about seeing places, there is a lot more involved than that,
fortunately Bruce was more than willing to guide us through the process and answer any and all
questions we had therein. Bruce also handled my cynicism well. At one point in the process when
we were settling on making an offer I bluntly said to him “You are making a profit based on the
price the property is being sold at, how do I know the offer we make is in our best interest?” to
which he replied “You can’t, you can only try to trust that we (real-estate agents) are sworn to a
code of ethics and I follow them”. It is that kind of honesty that helped us feel comfortable with
the entire process. We are in our third month of living in our new dwelling and Bruce still frequently
emails us checking to make sure we are happy and things are going well. We fully intend to
recommend Bruce to any person we encounter interested in real-estate.
-Paul
and Heather.
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